Privacy Policy

Last updated: May 22, 2024

At SaladBowl, LLC ("SaladBowl"), we prioritize your privacy. This privacy policy has been crafted to elucidate how we collect, utilize, and disclose personal information across our mobile application, web application, and website, https://saladbowl.io (collectively referred to as the "Services"), or any other interaction with you.

Please note that to access the Services, you must either be an authorized user of an organization or another third party that is a customer ("Organization Customer"), or a customer yourself...

Collection & Use of Personal Information

We may gather personal information when you:

  • Create an account on the Services.
  • Utilize the Services.
  • Connect your social media account.
  • Furnish us with additional information.

Account Creation

Profile Setup

To use the Services, an account is essential. To create one, we require specific details: your first and last name, email address, and a self-generated password. This information facilitates the creation and management of your account. We strongly advise against sharing your password with anyone. We will never request your password through unsolicited communications (e.g., letters, phone calls, or emails). If you detect any unauthorized access to or usage of your account, please notify us immediately.

Subscription Purchase

If you opt for a paid account, we (or our authorized third-party payment processor) may collect payment details (including billing address, credit card number, expiry date, and CVV code) to process the transaction. In such instances, we redirect you to a payment processing portal hosted by a third-party payment processor. Prior to providing any payment information, please review the privacy policy on our payment processor’s website regarding the utilization, storage, and safeguarding of your credit card details.

Service Utilization

Technical and Usage Information

We gather specific technical and usage details when you access the Services, including the type of device, browser, and operating system you utilize, your Internet service provider or mobile carrier, unique device identifier, IDFA or IDFV, MAC address, IP address, device and browser configurations.

Marketing Communication Subscription

If you opt-in to receive email marketing communications, such as newsletters or blog updates, we collect your email address. You can unsubscribe at any time by clicking the “unsubscribe” link provided at the bottom of each email. Alternatively, you can opt-out of receiving email marketing communications by contacting us using the information provided in the “Contact Us” section below. Please note that you may still receive transactional or account-related communications from us. If you engage with our marketing campaigns on social media platforms, we may collect data (e.g., likes, shares, and comments) to assess the effectiveness of our marketing efforts. Additionally, we may utilize services offered by third-party platforms (e.g., social media and other websites) to deliver targeted advertisements to you or others. In such cases, we may provide a hashed version of your email address or other information to the platform provider for targeted advertising purposes. To opt-out of such usage of your information, please submit a request using any of the methods outlined in the Contact Us section below.

Social Media Account Connection

If you opt to link one of your social media accounts to SaladBowl, we collect your username. By linking your social media account, you authorize us to access specific account details (in accordance with your social media account privacy settings), including your name and email address. We do not access or collect information from the direct messages of your social media account. You have the option to disconnect your social media accounts at any time through your account settings. We do not govern how your personal information is handled on these social media platforms. Kindly review the privacy policies applicable to those social media accounts for further details.

Provision of Additional Information

Contact Us

When you reach out to us with a comment, query, or complaint, we may request information to identify you, such as your name, email address, or phone number, along with additional details necessary to promptly address your query or comment. We may retain this information to aid you in the future and to enhance our customer service and service offerings.

Career Opportunities

If you apply for a position with us, you may provide us with personal information, such as details contained in a resume, cover letter, or similar employment-related materials. We use this information to process and respond to your job application for current and future employment opportunities.

Sharing of Personal Information

We do not sell, lease, or disclose your personal information to third parties without your consent, except as detailed below or as required or permitted by applicable laws.

Service Providers

Your personal information may be shared (or made accessible) with third parties that provide services on our behalf. These service providers assist us in various capacities, such as hosting the Services. They are provided with only the necessary information required to perform their designated functions and are not authorized to utilize or disclose personal information for their own marketing or other purposes. Our service providers may be situated in the U.S., Canada, or other foreign jurisdictions. In situations where personal information is transferred to the US or another foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement, and governmental authorities in accordance with those laws. Our service providers are equipped with the information necessary to fulfill their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.

Legal Compliance

We and our Canadian, US, and other foreign service providers may disclose your personal information in response to a valid search warrant, legal inquiry, or order, or to another entity for purposes such as investigating an agreement breach, contravention of law, fraud detection, suppression, or prevention. We may also disclose your personal information as required or permitted by applicable Canadian, U.S., or other laws or legal processes, which may include lawful access by U.S. or foreign courts, law enforcement, or other governmental authorities. Furthermore, your personal information may be disclosed when necessary for initiating, exercising, or defending legal claims, or investigating or preventing actual or suspected loss or harm to individuals or property.

Business Transfer

In connection with a proposed or completed merger, acquisition, or sale (including transfers occurring as part of insolvency or bankruptcy proceedings) involving all or part of SaladBowl, LLC, or as part of a corporate reorganization or change in corporate control, we may transfer any information we have about you as an asset.

Service Information

Website Visitation

In general, you can browse our website without divulging your identity or submitting any personal information. However, we collect the IP addresses of all visitors to our website, along with other pertinent information such as page requests, browser type, operating system, and average session duration. This information aids us in comprehending website activity and improving our platform.

Cookies

Our website employs "cookies", a technology that sends a minuscule data element to a user's browser, which may be stored on the user's hard drive to recognize the user's device upon return visits. You can configure your browser to notify you when you receive a cookie or to decline certain cookies. However, rejecting cookies from our website may restrict access to certain features. Refer to the "Managing Cookies and Other Technologies" section below for further details.

Website Analytics

We may utilize a third-party service, such as Google Analytics, to gather and analyze data concerning your website usage (e.g., visited sections, frequently accessed pages, time spent, search queries, and engagement metrics) to enhance the user experience and website functionality. For additional information or to opt-out using the Google Analytics opt-out browser add-on, please consult the "How Google uses data when you use our partners' sites or apps" and "Google Analytics and Privacy" resources. Additionally, we may utilize tracer tags and web beacons to understand your website navigation and optimize content accordingly.

Third-Party Links; Third-Party Services

Our Services may include links to third-party websites or applications that are not owned or operated by SaladBowl, LLC. These links are provided for user convenience and do not serve as an endorsement or referral to the linked websites. Linked websites have separate and distinct privacy policies, notices, and terms of use. We lack control over these websites and assume no responsibility or liability for how the organizations operating them collect, use, disclose, secure, and handle personal information. Users are encouraged to review the privacy policies of each website visited.

Third-Party Services and Embedded Content

Certain Services features and functionalities may enable you and your authorized users to interact with, access, or utilize compatible third-party services, products, AI or ML tools, or other technology and content ("Third-Party Services") through the Services. SaladBowl does not provide any aspect of the Third-Party Services or the content generated thereby ("Output"). Additionally, SaladBowl is not liable for compatibility issues, errors, or bugs in the Services or Third-Party Services resulting from Third-Party Services or any updates or upgrades thereto. The relationship between you and the vendor of such Third-Party Service is governed by the Third-Party Service's terms, including provisions concerning intellectual property rights and specific usage requirements. You are solely responsible for adhering to these terms. SaladBowl bears no responsibility for examining or evaluating Third-Party Services' content, quality, accuracy, completeness, legality, decency, or any other aspect. By using the Services, you acknowledge and accept that SaladBowl is not accountable for Third-Party Services or Output.

Mobile Analytics

As is common with many applications, our mobile application necessitates certain limited data to function on your device. We employ mobile analytics software to enhance our application's performance, understand user behavior, and tailor your in-app experience. This software may capture data such as application usage frequency, in-app events, aggregated usage statistics, performance metrics, and installation source. We do not link information stored within the analytics software to any personally identifiable information provided within the mobile application.

Safeguards & Retention

We have implemented reasonable administrative, technical, and physical measures to safeguard the personal information under our custody and control from theft, loss, unauthorized access, use, alteration, and disclosure. Access to personal information is restricted on a need-to-know basis to employees and authorized service providers who require access to fulfill their job responsibilities. We maintain record retention procedures designed to retain personal information for no longer than necessary for the purposes outlined herein or as required by legal or business obligations.

Managing Cookies & Other Technology

Cookies can either be persistent (i.e., stored until deleted) or temporary (i.e., last until the browser is closed). Configure your browser settings to delete cookies or decline them. However, rejecting cookies may impede access to some website features. Refer to your browser's settings for further guidance. Note that controlling cookies via browser controls may not limit our use of other technologies. Please consult your browser's settings for more information. Furthermore, we advise users to read and understand the policies of third-party providers, such as Google for Android apps and Apple for iOS apps, as well as their wireless carrier, before downloading any app or making a purchase, as certain practices are beyond our control.

Updates to Privacy Policy

We may update this privacy policy periodically to reflect changes in our privacy practices. Users are encouraged to review this page periodically to stay informed about such changes. The date of the most recent update will be indicated at the top of this privacy policy.

Contact Us

For any queries or comments regarding this privacy policy or how we or our service providers handle your personal information, or to request access to your personal information in our records, please reach out to us at:

SaladBowl, LLC

support@saladbowl.io